Xoriant Corporation: Contact Center Engineer

Document created by scottkendrick Employee on Dec 6, 2016Last modified by andrewmishalove on Dec 13, 2016
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Looking for CallMiner experience.

Apply through DICE posting here: Xoriant Corporation - Contact Center Engineer

Location: Fort Worth, TX

 

 

Job Title: IT - Technology Lead | Networking | Contact Center Telephony

Work Location: Fort Worth, TX

6+ months

 

Job Details:

 

Must Have Skills

 

Nice to have skills

 

Desired years of experience : 6+ years

 

Top responsibilities you would expect the subcon to shoulder and execute:

 

Resource is required to have Contact Center knowledge on technologies like

  • Knowledge and Experience in Contact Center software upgrades for products Mainly with Aspect and other technology like Genesys, Cisco, Avaya and Interactive Intelligence (I3).

• Extensive Technical and administrative knowledge in Aspect products Specifically Zipwire Cloud, APM (Aspect Performance Management), Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech Analytics

 

Thanks & Regards,Siva Kumar| Xoriant

Direct: 732.898.6781

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