Looking for CallMiner experience.
Apply through DICE posting here: Xoriant Corporation - Contact Center Engineer
Location: Fort Worth, TX
Job Title: IT - Technology Lead | Networking | Contact Center Telephony
Work Location: Fort Worth, TX
Must Have Skills
Nice to have skills
Desired years of experience : 6+ years
Top responsibilities you would expect the subcon to shoulder and execute:
Resource is required to have Contact Center knowledge on technologies like
- Knowledge and Experience in Contact Center software upgrades for products Mainly with Aspect and other technology like Genesys, Cisco, Avaya and Interactive Intelligence (I3).
• Extensive Technical and administrative knowledge in Aspect products Specifically Zipwire Cloud, APM (Aspect Performance Management), Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech Analytics
Thanks & Regards,Siva Kumar| Xoriant