Xoriant Corporation: Contact Center Engineer

Version 3

    Looking for CallMiner experience.

    Apply through DICE posting here: Xoriant Corporation - Contact Center Engineer

    Location: Fort Worth, TX

     

     

    Job Title: IT - Technology Lead | Networking | Contact Center Telephony

    Work Location: Fort Worth, TX

    6+ months

     

    Job Details:

     

    Must Have Skills

     

    Nice to have skills

     

    Desired years of experience : 6+ years

     

    Top responsibilities you would expect the subcon to shoulder and execute:

     

    Resource is required to have Contact Center knowledge on technologies like

    • Knowledge and Experience in Contact Center software upgrades for products Mainly with Aspect and other technology like Genesys, Cisco, Avaya and Interactive Intelligence (I3).

    • Extensive Technical and administrative knowledge in Aspect products Specifically Zipwire Cloud, APM (Aspect Performance Management), Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech Analytics

     

    Thanks & Regards,Siva Kumar| Xoriant

    Direct: 732.898.6781